Privacy Policy
This Privacy Policy describes how our luxury accommodation company – Ruotsila Group Oy, 2894129-1 (“Company”) – operating under the brand name Villa Lövö, collects, uses, and protects personal information that we receive from visitors to our website, customers who book our services, and other individuals who interact with us (collectively referred to as “users”).
1. Information We Collect
We collect personal information from users in various ways, including when they visit our website, make a booking, contact us by phone or email, or interact with us on social media. The types of personal information we collect may include:
• Name and contact information (such as email address, phone number, and mailing address)
• Information about the booking, such as the number of guests, the date and time of stay, and any special requests or requirements
• Communications and other interactions with us
Any other information that you upload, publish, or otherwise send to the Company, including content, video, pictures, and other types of materials, constitutes User Content. You retain ownership of your User Content. By uploading, publishing, or otherwise sending your User Content to the Company, you grant the Company a non-exclusive, worldwide, royalty-free license to collect, use, copy, store, transmit, modify, and create derivative works of your User Content. Additionally, the Company may share your User Content, interact with others, distribute, perform, and display your User Content in public, and use it for marketing purposes. The Company will use the User Content for marketing purposes in compliance with applicable laws and regulations. If the Company uses the User Content for marketing purposes, it will either anonymize the User Content or give credit to the user, as agreed upon with the user.
2. Use of Information
We use personal information collected from users for the following purposes:
• To process and fulfil bookings for our accommodation services
• To communicate with users about their bookings and respond to their inquiries and requests
• To send marketing and promotional materials about our services, subject to applicable laws and regulations
• To improve and personalize the user experience on our website
We do not sell, rent, or share personal information with third parties, except as necessary to provide our services or as required by law.
3. Marketing Campaigns
As part of our marketing campaigns, we may collect contact information from potential customers who express interest in our services. This information may include:
• Name and contact information (such as email address and phone number)
• Preferences regarding accommodation and services
By providing your contact information, you consent to receive communications from us regarding our services and promotions. You can opt-out of these communications at any time by contacting us at info@villalovo.fi.
4. Data Security
We implement reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of personal information.
5. Data Retention
We retain personal information for as long as necessary to provide our services and fulfil the purposes for which it was collected unless a longer retention period is required or permitted by law.
6. Your Rights
Users have certain rights regarding their personal information under applicable laws and regulations, including the right to access, correct, and delete their personal information. To exercise these rights, please contact us using the contact information below.
7. Third-Party Websites and Services
Our website may contain links to third-party websites and services that are not owned or controlled by the Company. We are not responsible for the privacy practices or content of these third-party websites and services. We encourage users to review the privacy policies of these third-party websites and services before providing any personal information.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Users are encouraged to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@villalovo.fi.
Last updated: 07.08.2024